| CHAPTER 4: | Financial Assistance Programs | |
| Topic 11 | Amgen Reimbursement Connection |
Amgen Reimbursement Connection® provides personalized support regarding reimbursement policies, coding and billing procedures. Prior authorization and claims appeals for Amgen products such as Aranesp® (darbepoetin alfa), Neulasta™ (pegfilgrastim), NEUPOGEN® (Filgrastim) and EPOGEN® (for dialysis patients). One call helps resolve issues and obtain reimbursement results.
When calling the Reimbursement Connection® be prepared with the following information:
- Patient consent to disclose patient-identifiable and medical information (required)
- Name and address of the physician
- Date of service
- Patient's name and ID number
- Name and address of insurer
- Insurer's reason for rejecting the claim (if applicable)
- Copy of the claim or explanation of benefits
- (EOB), (if applicable)
The Reimbursement Connection® provides:
- Coverage requirements for Aranesp® and Neulasta™ and NEUPOGEN®
- Reviews claims for EPOGEN® (dialysis patients only)
- Provides coding and billing assistance
- Explains payor reimbursement policies
- Provides prior authorization support
- Provides information regarding claims appeal procedures
- Helps to identify alternative sources of payment
- Provides information regarding the Amgen
- SAFETY NET® Program for medically needy patients
CONTACT INFORMATION
800-272-9376 | Mon. - Fri. 9 AM to 8 PM (ET) | www.reimbursementconnection.com