CHAPTER 4:Financial Assistance Programs
Topic 11Amgen Reimbursement Connection

Amgen Reimbursement Connection® provides personalized support regarding reimbursement policies, coding and billing procedures. Prior authorization and claims appeals for Amgen products such as Aranesp® (darbepoetin alfa), Neulasta™ (pegfilgrastim), NEUPOGEN® (Filgrastim) and EPOGEN® (for dialysis patients). One call helps resolve issues and obtain reimbursement results.

When calling the Reimbursement Connection® be prepared with the following information:

  • Patient consent to disclose patient-identifiable and medical information (required)
  • Name and address of the physician
  • Date of service
  • Patient's name and ID number
  • Name and address of insurer
  • Insurer's reason for rejecting the claim (if applicable)
  • Copy of the claim or explanation of benefits
  • (EOB), (if applicable)


The Reimbursement Connection® provides:

  • Coverage requirements for Aranesp® and Neulasta™ and NEUPOGEN®
  • Reviews claims for EPOGEN® (dialysis patients only)
  • Provides coding and billing assistance
  • Explains payor reimbursement policies
  • Provides prior authorization support
  • Provides information regarding claims appeal procedures
  • Helps to identify alternative sources of payment
  • Provides information regarding the Amgen
  • SAFETY NET® Program for medically needy patients

CONTACT INFORMATION

800-272-9376 | Mon. - Fri. 9 AM to 8 PM (ET) | www.reimbursementconnection.com

215 West Illinois, Suite 1C Chicago, IL 60610. P: (312) 321-1500. email: kidney@nkfi.org